It's our mission to get your nice things to you asap and make sure you love what you've got, and are thrilled to offer free shipping on orders over $100 and hassle-free returns.
We pull our orders at 10am EST each day (excluding Wednesdays, Saturdays, and Sundays).
If you selected USPS Standard Shipping (or Free Shipping), your order will typically ship within 1 to 2 business days of when it was placed. Any orders with red string jewelry may take an additional 5 to 7 business days to process. If you need your order by a certain date, please leave a note at checkout or reach out to firstname.lastname@example.org and we'll do our best to prioritize it.
If you selected Fedex 2-Day or Fedex Standard Overnight, your order will ship the following business day.
For an exchange or return, please click here and we'll get you sorted. All returns have a $5 shipping and re-stocking fee. Exchanges are free.
Please note we can not accept returns for any custom items (i.e. embroidered robes & custom jewelry).